Stornoway Car Hire Privacy Policy

Data Collection Practices

We gather various forms of personal information, including:

2. Our Use of Your Data

Your personal information is utilized for these reasons:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm compliance with our rental criteria. We coordinate the collection and return of vehicles, as well as process payments, deposits, and any applicable charges associated with your rental.
• Customer Communication (Contract Fulfillment and Legitimate Interest):
  • We will send you booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. Notifications regarding changes to our services or policies will be provided.
• Marketing Consent and Legitimate Interest Policies:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site functionality. Conducting assessments to improve our vehicle offerings and service quality.
• Compliance with Legal Regulations:
  • Adhering to legal and regulatory obligations. Preventing fraudulent activities and maintaining service safety. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Car Hire Partners: Third-party service providers assist us in delivering our offerings, including payment processors, IT support, and maintenance services. They are required by contract to safeguard your data.

Stornoway Car Hire does not sell your personal data to third parties.

Data Protection Measures

At Stornoway Car Hire, we apply effective technical and organizational strategies to safeguard your personal information from unauthorized access, alteration, or disclosure. Our security measures include encryption, access controls, secure servers, and routine security evaluations. Nevertheless, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Practices

At Stornoway Car Hire, we store your personal information only for as long as required to achieve the specific purposes for which it was gathered, including compliance with legal, accounting, and reporting obligations. The duration for retaining information varies based on its nature and the context in which it is processed.

Your Rights at Stornoway

Your rights under UK data protection law include:

• Access to Your Information: Obtain a copy of your personal information with us.

For any inquiries regarding these rights, contact us below.

Cookies and Data Tracking

At Stornoway Car Hire, we use cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content to better serve you. You can adjust your cookie settings through your browser preferences at any time.

Policy Changes

This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be posted on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how your information is managed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: